Utilities

The Town of Carthage offers water, sewer, trash and yard debris pick-up services to many areas within the town limits. Please browse this page for more information or contact Town Hall for assistance at (910) 947-2331.


Utility Billing

with Invoice Cloud

Easily pay your bill via text, online or by calling our automated telephone payment system. 

To pay by phone please call (844) 745-0332

To sign up for Invoice Cloud Create An Account

For existing users:


Eye On Water

Register for Eye On Water to monitor your water usage and help keep utility costs down.

Need Help Signing Up?

Visit our Help Center and get step-by-step instructions.


utility news

Old Utility Payment System Discontinuing

If you are a Carthage utility customer and still have an automatic draft payment set up with the BillMatrix system, our previous online billing company, your payments will soon stop as the Town of Carthage transitions to the Invoice Cloud system. If you have already signed up for Invoice Cloud and need to stop your autodraft with BillMatrix now, please follow the link below to cancel your payment. 

Carthage Implements New Utility Tool

With the transition from traditional water meters to cellular-read meters (also known as AMI meters) Carthage can now offer its customers a way to monitor their water usage to help identify potentially costly leaks and measure their consumption. Watch the video to learn more about the EyeOnWater tool offered by the Town of Carthage!

Found a Water Leak?

Read our water leak policy

Non-Discrimination Statement

This institution is an equal opportunity provider and employer.  

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint filing cust.html, or at any USDA office, or call 866-632-9992 to request the form.  You may also write a letter containing all of the information requested in the form.  Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax 202-690-7442 or email at program.intake@usda.gov.

Contact

Town of Carthage

4396 Hwy 15-501 (Town Hall)
Carthage, North Carolina 28327
Office: (910) 947-2331 
Fax: (910) 947-3079

Office hours (on non-holiday working days) are: 

Monday - Friday 8:00 a.m. to 5 p.m. 

 

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