Boil Water Advisory Now Lifted

October 17, 2023 | 2:50 P.M.

The Boil Water Advisory that was in effect from Sunday, October 14th is now lifted. Carthage Public Works Department has had water samples from 6 different locations around the community tested and all tests are negative for harmful bacteria. The advisory is now lifted, and water is safe to consume. Thank you for your patience and understanding. 

Click here to view the test results from 10/15/23

Click here to view test results from 10/17/23



At 2:30 A.M. on October 15th, 2023, the Town of Carthage began receiving calls of low water pressure from higher elevation residences in town. Town staff immediately initiated the emergency water interconnection and began searching throughout the distribution system for possible causes. The Carthage water plant operator arrived and discovered the High Service Pump had malfunctioned and lost power. 

After restarting the pump, it was discovered that an 8” water main failure had occurred approximately ¼ mile north of Little River Boulevard on HWY 15/501. Per State regulation, the water plant will begin bacteria sampling immediately and on an increased basis. We will keep everyone informed of the results. 


Water customers in the Town of Carthage, Moore County, are experiencing periods of low pressure and outages in the distribution system due to a combination of an 8” water main failure and pump failure.  Periods of low or no pressure in the distribution system increase the potential for back siphonage and introduction of bacteria into the water system.

Therefore, when water service is restored, consumers are advised to boil all water used for human consumption (including drinking, making ice, brushing teeth, washing dishes and food preparation) or use bottled water. Vigorous boiling for one (1) minute should kill any disease-causing organisms that may be present in the water.     

Water customers are strongly urged to conserve water whenever possible.  

This advisory remains in effect until further written notification is issued.

We know the inconvenience and disruptions to daily life that these situations cause and will continue to work diligently to maintain the system and ensure safe drinking water for our utility customers. For questions, please contact Town Hall, Monday-Friday, 8AM-5PM at (910) 947-2331.

For additional information, please visit the CDC's website and read helpful tips for washing dishes, bathing and more during a boil water advisory.

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Town of Carthage

4396 Hwy 15-501 (Town Hall)
Carthage, North Carolina 28327
Office: (910) 947-2331 
Fax: (910) 947-3079

Office hours (on non-holiday working days) are: 

Monday - Friday 8:00 a.m. to 5 p.m. 


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